Even though most industries can use this information, this applies mostly to homegrown businesses. A huge 92% of participants comment that they would only use a company if it had at least a four-star rating on review websites. The numbers are evaluated further, with reliability (27%), expertise (21%), and professionalism (18%) being the top features for a local firm. After inspecting these main figures and more, ICMediaDirect underscores that building up a broad reputation online is just as significant for a company as focusing on its offline reputation locally.
Read more: https://finance.yahoo.com/news/icmediadirect-reputation-management-ic-media-033618010.html